Frequently asked questions

It depends on the scope. Social media packages come in three tiers (Startup, Professional, Business); web design, performance ads, SEO and everything else we price individually. After the free introductory call you receive an offer with a clearly described scope and price.

For projects you pay 50% upfront as a deposit; we start once it has arrived. The remaining 50% is invoiced after handover and go-live. Ongoing support is billed monthly in advance. All prices are net, plus statutory VAT where it applies.

No. You pay the ad budget directly to Google, Meta or TikTok through your own ad account. Other third-party costs such as domains, hosting, licences or stock material are only charged after your prior approval and at actual cost.

The first call is free and without obligation. We clarify your goal, your starting point (website, accounts, previous advertising), your timeline and your budget — and tell you honestly whether we are a good fit. After that you receive an offer.

After a free consultation, we create an individual strategy. You have a dedicated contact person at all times and regular update calls.

We need your content (texts, images, logos, product data), access to the relevant accounts and a contact person who can make decisions. We get access through invitations with a role of our own — you never have to share personal passwords.

A standard web project takes 4–8 weeks, depending on scope and complexity. We work agile and keep you transparently informed at every step.

First measurable results usually appear after 2–4 weeks. Optimal ROAS is typically achieved after 2–3 months of continuous optimization.

You do. Accounts, domains, ad accounts, profiles, data and content remain yours; we only work in them with the roles you grant us. Once you have paid in full you receive an exclusive right of use for the results created for you (for example design, copy and the source code of a custom-built website). Our own tools and templates stay with us.

Yes. On request and once you have paid in full, we provide the source code of a custom-built project in a standard format. When the contract ends we also hand over existing access details, files and documentation on request (as far as the work has been paid for), and remove our own access to your accounts.

Yes. We record scope, price and deadlines in a written contract with a service schedule. If we process personal data for you (for example in a CRM, in ad accounts or a newsletter list), we sign a data processing agreement under Art. 28 GDPR beforehand.

Only if you do not object. Under the contract we may name a project with your name and logo as a reference unless you object in writing; confidential content is always excluded.

No, and we say so openly. Rankings, reach, conversions or revenue depend on factors no agency controls on its own: platform rules, competition, market and budget. As a newly founded agency we also have no historical average ROAS across our own clients yet. What we do promise: careful work, open numbers and regular updates. With our free ROAS calculator you can estimate your potential in advance.

We work for brands in the DACH region, Lebanon and the Emirates — in German, English and Arabic, including right-to-left layouts for Arabic sites and campaigns. We are based in Berlin and Beirut.

Yes. We work with startups as much as with established brands. What matters is the will to grow, not the size. Our Startup package is made for getting started.